POWER OUTAGE AT DESJARDINS
2007 /09 /17
POWER OUTAGE AT DESJARDINS
For more than twelve hours now the online services, the ATM's and AccèsD are out of order.
These interruptions are due to a fire throughout the electrical system in one of Desjardins supplier's servers rooms.
It's obvious that it only happens to others!
The consequences can be damaging : loss of credibility, loss of clients, frauds, civil action suits, etc... It is unforgivable when solutions are available.
Just imagine the reaction from clients when all they see Monday morning is this :
AccèsD
Our online services are temporarily unavailable.
We apologize for any inconvenience and thank you for your patience
Message from Desjardins following a similar interruption in september 2004
*Le Mouvement Desjardins warns their clients that hackers may take advantage of this power outage.
Le Mouvement Desjardins estimates that there will be hackers using this power outage as a pretext to collect clients personal informations. Desjardins indicates that some people may try to contact you either by email or phone passing for employees of Desjardins to try and cause problems such as getting sensitive information like your debit card number, your NIP or your date of birth.
IN CONCLUSION
The experts are formal on this subject : prevention is the most affordable and most efficient way of securing your IT operations.
*redacted by : Jean-Charles Condo - and published for BRANCHEZ-VOUS! Septembre 17th, 2004
For more than twelve hours now the online services, the ATM's and AccèsD are out of order.
These interruptions are due to a fire throughout the electrical system in one of Desjardins supplier's servers rooms.
It's obvious that it only happens to others!
The consequences can be damaging : loss of credibility, loss of clients, frauds, civil action suits, etc... It is unforgivable when solutions are available.
Just imagine the reaction from clients when all they see Monday morning is this :
AccèsD
Our online services are temporarily unavailable.
We apologize for any inconvenience and thank you for your patience
Message from Desjardins following a similar interruption in september 2004
*Le Mouvement Desjardins warns their clients that hackers may take advantage of this power outage.
Le Mouvement Desjardins estimates that there will be hackers using this power outage as a pretext to collect clients personal informations. Desjardins indicates that some people may try to contact you either by email or phone passing for employees of Desjardins to try and cause problems such as getting sensitive information like your debit card number, your NIP or your date of birth.
IN CONCLUSION
The experts are formal on this subject : prevention is the most affordable and most efficient way of securing your IT operations.
*redacted by : Jean-Charles Condo - and published for BRANCHEZ-VOUS! Septembre 17th, 2004